Engtin Nge Kan Inbiak theih ang?
KTB3Darkar 7×24 Omni-Channel Technical Support System Industrial PC hmanrua te hnathawh chhunzawm zel leh nghet taka kalpui theih nan,
KTB hian full-time leh multi-channel service response mechanism a din a:
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Darkar 7×24 chhung Hotline Duty a ni
Technical problems, equipment failure leh parameter configuration te chu real time-a chinfel.
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Technical Email hmanga inpekna a ni
Industrial automation, edge computing leh scenario dangte chungchanga inrawnkhawmnate chu categorized-in chhanna pe rawh.
Email 1 ah hian: lxm@bjktbk.com
Email 2-naah hian: ktbseller@bjktbk.com
Email 3-naah hian: ktb@bjktbk.com
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WhatsApp hmanga inbiakpawhna instant
Industrial-grade hmanrua on-site picture/video hmanga fault direct reporting thlawp, ram pawna project leh mobile operation scenario atana tha.
- WhatsApp 1 ah chuan: +85263692532 a ni
- WhatsApp 2 ah chuan: +85257469844 a ni
- WhatsApp 3 ah chuan: +8613552801217 a ni
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Online hmanga Customer Service fing + 1-on-1 Engineer te tanpui theihna
Industrial scenario hrang hrang (remote debugging, driver update leh mamawh dangte huam) tan fast-response solution pe rawh.
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Mahni - rawngbawlna Download of Materials
Product specification materials, driver download, etc. hriatthiam thuai mamawhna atan a tha.
internet atanga thil lachhawng
Professional Warranty leh Maintenance Service te pawh a awm bawk
Industrial automation leh energy monitoring ang chi thil pawimawh tak takah hmanrua te hnathawh chhunzawm zel theih nan KTB hian industry hmahruaitu warranty solution a pe a:
- Kum 1 chhunga warranty limited: Machine hmanrua zawng zawng tan chuan environment adaptability defects avanga chhiatna a awm chuan free maintenance emaw replacement emaw pek a ni ang.
- Darkar 72 chhunga fast response: Application i dawn hnuah darkar 24 chhungin fault diagnosis tihfel tur a ni a, ni 3 chhungin harsatna 70% chu chinfel tur a ni.
- Extended warranty leh maintenance value-added: Extended warranty service te chu lei theih a ni. A chipchiar zawka hriat duh tan: ktb@bjktbk.com ah zawhfiah theih a ni.
Professional Maintenance Service kalpui dan tur
KTB hian warranty period chhungin product zawng zawng maintenance service a pe vek a ni. Customer te chuan kan service outlet-ah thil chhia te hi an thawn thei a, kan manufacturing base-ah maintenance atan kan thawn kir leh ang. Warranty hun chhunga thil siamte tan chuan customer te tan siamthatna tur maintenance service fee mumal tak kan chawi ang.
Kan enkawl dan tur chu:
- Online hmanga siamthat (equipment model submit + fault phenomenon) tih a ni.
- Darkar 24 chhunga diagnosis (remote detection emaw, evaluation atana kir leh emaw)
- Maintenance plan nemngheh (a senso leh hun bituk te pawh tel) .
- Factory-ah kir leh la, maintenance leh testing neihpui rawh
Dam chhungin Technical Support a thlawna pek theih a ni
KTB hian end user leh dealer te tan lifetime free technical support service a pe thin a ni.
Min rawn biak theih reng e-
Q1: I industrial PC-in a support working temperature range chu engzat nge ni?
A1: Kan industrial computer te hi industrial automation environment atana siam bik a ni. Standard industrial computer hian - 20°C atanga 70°C thlenga temperature zau taka hnathawh a pui a ni. Hetiang temperature resistance hian cold storage, thlaler leh factory boruak lumna sang takah hmanrua te chu a thawk nghet thei a ni. Temperature sang zawk mamawh a nih chuan kan engineer te hnenah zawhfiah theih a ni a, a solution kimchang zawk kan hmu thei ang. -
Q2: I industrial PC te hian seismic leh dust-proof theihna an nei em?
A2: Ni e! thil siamte hian dust-proof, waterproof, impact resistance leh vibration resistance mamawh a tlin a ni. High-strength steel+aluminum alloy sealed shell quality sang tak hi shock-proof gasket nen a inmil a, hei hian construction site, oil platform leh automated production line ang chi boruak khirh tak takte nghawng a tuar thei a ni. -
Q3: I industrial motherboard-te hian eng I/O interface leh expansion option nge an pek?
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Q1: I industrial PC-ah hian eng operating system nge preinstalled?
A1: 1.1. Kan industrial PC-te hian operating system hrang hrang preinstalled a support a, a bik takin:
Windows series: Windows 10 IoT Enterprise, Windows 7 Professional (legacy device nena inmilna mamawhna atan);
Linux systems: Ubuntu Server, CentOS, Debian (industrial - grade stability leh open - source customization thlawptu);
Ram chhunga system: Tongxin UOS, Kirin OS (independent control mamawh phuhruk nan Xinchuang scenario nena inmil);
Embedded systems: Windows Embedded Standard, VxWorks (real - time control leh edge computing scenario atan a tha).
I industry application scenario (intelligent manufacturing, energy monitoring, rail transit, etc. ang chi) leh compatibility mamawh dan azirin, customized system configuration solutions kan pe thei a ni.
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Q2: Industrial PC driver hi engtin nge kan update ang?
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Q1: I product hian AI edge computing a support em?
A1: Ni e! AI edge computing support thei tur product tam tak kan nei a, chungte chu AI inference leh real - time data processing atan a bik taka siam a ni.
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Q2: I industrial PC-te hian eng cooling solution nge an pek?
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Q1: Customization services hi i thlawp em?
A1: Customization services kan support a. Customer te solution mamawh hrang hrang phuhrukna tur customized solution pe turin professional R&D design team kan nei a.
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Q2: Engtin nge customized product-te zawm a nih theih nan?